We believe in transformational relationships and always strive for customer delight!
Sometimes pathways are not well laid out and you need extra hands to clear obstacles. We are always available and provide support during every stage of the solution development and beyond.
WE GO THE EXTRA MILE
We know our strengths / limitations and our ability to say 'No' is liked and respected by our clients. During those times, we look out for alternative options and ensure customer success.
NOT AFRAID TO SAY NO
Difficult terrains like legacy applications, systems integration can cause a heartburn. We as true partners would do heavy lifting, enable transition, train the team and ensure completion of the mission.
WE DON'T DROP THE BALL
We empathize with customer situations, provide consulting service, work with third party vendors and our primary goal is to achieve a permanent, sustainable solution.
WE SOLVE PROBLEMS
Patience is a virtue and difficult situations tests our ability to stay quiet. We are sensitive to customer situations and always find a way out through positive approach, and objective thinking.
WE STAY CALM DURING A CRISIS
We believe Technology exists for the sake of business and not the other way around. Many a times, simple solutions hide behind overalls called doubts. We uncover them by thinking Out-of-the-box!
WE COMPLETE YOU!
Our philosophy is inspired by the EEE model that exemplifies customer Empathy, Education & Empowerment!
Head of Technology
Sonline helped us with a new website for our Epstein School. Suri lead the efforts and helped us create the new one. His team was very responsive and engaged throughout the whole process. We will engage them again for special projects.
We have used Sonline for several projects over the years. It is great to work with a partner that completes projects on time and budget, as well as recommending value additions along the way. Sonline resources are always professional, respectful and willing to work to satisfy customer goals.
It is and has been a great pleasure working with Suri and team. I look forward to many more years with him and his company providing IT professional services.